Car Loans - Complaints and Refunds
You do not need to use a Claims Management Company. You can make the claim directly to the lender and if they reject your complaint you can take it to the Financial Ombudsman Service free of charge, but you must do this within 6 months of the lenders Final Decision Letter.
Complaints and Refunds
Hello and welcome to Redbridge Finance. We are a UK located Claims Management Company that specialises in making complaints and claims against UK lenders for mis-sold loans. We have extensive experience across many years making complaints and winning refunds and compensation for our customers.
We are pretty good at what we do and our customers agree. We score 4.9 on Google Reviews with the only negative reviews from debtors who tried to avoid paying our fees.
We would love to try and help you get a refund for an unfair loan and if this is something you wish to do, please click the button above so we can start the process.
The process is slow and will take many months, but we will do most of the work and keep you updated as the process progresses.
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Important Documents
Illustration of Fees
Fees charged by Redbridge Finance will be capped as per the table below. Further examples are shown below the table.
The figures quoted are only calculated on actual money sent to you. If you get a balance reduction, we do not charge any fees on the balance reduction element, just on money sent to you by the lender.
|
Band |
Redress awarded for a claim (£) |
The maximum percentage rate of charge |
The maximum total charge (£) |
|
1 |
£1-£1,499 |
30% plus vat |
£420 |
|
2 |
£1,500 - £9,999 |
28% plus vat |
£2,500 |
|
3 |
£10,000-£24,999 |
25% plus vat |
£5,000 |
|
4 |
25,000-£49,999 |
20% plus vat |
£7,500 |
|
5 |
£50,000 or above |
15% plus vat |
£10,000 |
These are some examples:
Band 1
Compensation amount £1,000. Our Fee £300 + VAT (£360 inc VAT). You get £640
Compensation amount £1,499. Our Fee £350 + VAT (£420 inc VAT). You get £1,079
Band 2
Compensation amount £5,000. Our Fee £1,400 + VAT (£1,680 inc VAT). You get £3,320
Compensation amount £9,999. Our Fee £2,083.33 + VAT (£2,500 inc VAT). You get £7,499
Band 3
Compensation amount £15,000. Our Fee £3,750 + VAT (£4,500 inc VAT). You get £10,500
Compensation amount £24,999. Our Fee £4,166.67 + VAT (£5,000 inc VAT). You get £19,999
Band 4
Compensation amount £30,000. Our Fee £6,000 + VAT (£7,200 inc VAT). You get £22,800
Compensation amount £49,999. Our Fee £6,250 + VAT (£7,500 inc VAT). You get £42,499
Band 5
Compensation amount £50,000. Our Fee £7,500 + VAT (£9,000 inc VAT). You get £41,000