Car Loans - Complaints and Refunds
You do not need to use a Claims Management Company. You can make the claim directly to the lender and if they reject your complaint you can take it to the Financial Ombudsman Service free of charge, but you must do this within 6 months of the lenders Final Decision Letter.
Go Car Finance is a car finance company based in the UK. It was founded in 2018 by two brothers, Will and Phil Mingay, who sought to make car financing more accessible to people across the country. The company specializes in providing car finance solutions for both personal and business customers that are convenient and affordable.
They offer a range of products including logbook loans, hire purchase agreements, lease agreements and personal contract purchase plans. They also offer some of the lowest interest rates on the market for these services.
Go Car Finance has been successful since its launch, having grown to become one of the most popular car finance companies in the UK. They take pride in providing excellent customer service as well as convenience, flexibility and affordability when it comes to car finance solutions.
Go Car Finance is fully regulated by the Financial Conduct Authority (FCA) which ensures that their customers are protected when taking out any kind of loan or credit agreement with them. This shows that they have a commitment to responsible lending practices and customer protection.
Go Car Finance is a car finance company based in the UK. However, there have been numerous complaints made against them by customers.
The company has a complaints procedure designed to ensure that each complaint is dealt with fairly and reasonably. They aim to resolve all complaints within 72 hours. However, many customers have reported that their complaints were not addressed or resolved quickly enough.
Customers have also reported issues with the customer service of Go Car Finance. Many people have complained about long wait times on the phone and unhelpful customer service representatives. Additionally, some customers have reported being misled by sales staff when taking out car finance agreements with Go Car Finance.
Furthermore, many customers have complained about the interest rates charged by Go Car Finance for car loans and other finance agreements. Customers often feel that they are being charged too much for these services and that they are not getting value for money from Go Car Finance.
It is important to note that not all customers of Go Car Finance have had negative experiences with the company. There are many positive reviews of their services online as well as satisfied customers who have had no problems at all with their car finance agreements or customer service interactions.
Overall, it appears that while some people may be happy with their experience of using Go Car Finance, there are still a number of complaints made against them which should be taken into consideration before taking out any kind of loan or finance agreement with them.