Discretionary Commission Arrangements - Complaints and Refunds
MotoNovo Finance: Your Partner on the Road to Car Ownership
MotoNovo Finance is a leading independent finance company in the UK, specializing in helping customers secure their dream cars. With a focus on innovation and customer service, MotoNovo offers a range of car finance options to suit various needs and budgets.
Why Choose MotoNovo Finance?
Types of Car Finance Offered by MotoNovo:
How to Apply for MotoNovo Finance:
You can apply for car finance through MotoNovo at a participating dealership or by contacting MotoNovo directly. The application process involves providing personal and financial information and may require a credit check.
MotoNovo Customer Reviews:
MotoNovo generally receives positive customer reviews, with many borrowers appreciating their competitive rates, helpful customer service, and efficient online platform. However, like any financial institution, they also have some negative reviews, often related to specific customer service experiences or issues with vehicle returns.
MotoNovo Complaints:
If you have a complaint about MotoNovo, you can contact their customer service team or escalate your complaint to the Financial Ombudsman Service if needed.
MotoNovo and Discretionary Commission:
MotoNovo has been transparent about its past use of Discretionary Commission Arrangements (DCAs) and is cooperating with the FCA's ongoing review. If you believe you may have been affected by a DCA, you can contact MotoNovo to discuss your options.
Is MotoNovo Right for You?
If you're looking for a reputable and experienced car finance provider with competitive rates and flexible terms, MotoNovo is worth considering. Their focus on customer satisfaction, FCA regulation, and strong financial backing make them a reliable choice. However, it's always advisable to compare offers from multiple lenders and carefully review the terms and conditions before making a decision.
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