Discretionary Commission Arrangements - Complaints and Refunds

Amigo Loans: A Controversial Past and the Road to Redress

Amigo Loans was once a prominent provider of guarantor loans in the UK, offering credit to those with poor credit histories who could provide a guarantor (a friend or family member) to guarantee the loan. However, the company faced intense scrutiny and regulatory action due to its lending practices, ultimately leading to a halt in lending and a redress scheme for affected customers.

A History of Controversy:

  • Aggressive Lending: Amigo Loans was criticized for its aggressive lending practices, often targeting vulnerable borrowers who struggled to obtain credit elsewhere.
  • Lack of Affordability Checks: The company faced accusations of inadequate affordability assessments, leading to loans being granted to individuals who couldn't afford repayments.
  • High Interest Rates: Amigo Loans charged high interest rates on its guarantor loans, adding to the financial burden on borrowers.
  • Misleading Information: Some customers alleged that they were misled about the terms and conditions of their loans or the implications of being a guarantor.

FCA Action and Redress Scheme:

  • Regulatory Scrutiny: The Financial Conduct Authority (FCA) investigated Amigo Loans and found serious failings in its lending practices.
  • £72.9 Million Fine: The FCA imposed a £72.9 million fine on Amigo Loans, which was later waived due to the company's financial difficulties.
  • Scheme of Arrangement: To address customer complaints and avoid insolvency, Amigo Loans proposed a Scheme of Arrangement to compensate those who were mis-sold loans. This scheme was approved by the High Court in May 2022 and involves a payout to eligible customers.

The Amigo Scheme:

  • Compensation for Mis-sold Loans: The Amigo Scheme provides compensation to customers who were mis-sold loans between November 1, 2005, and November 29, 2020.
  • How to Claim: If you believe you were mis-sold a loan by Amigo Loans, you can submit a claim through the Amigo Scheme website.
  • Claim Deadline: The deadline for submitting a claim was May 26, 2023. However, you may still be able to submit a late claim under certain circumstances.

Amigo Loans Today:

  • Cease of Lending: Amigo Loans ceased lending in March 2023 and is currently in the process of winding down its operations.
  • Focus on Redress: The company's primary focus is now on fulfilling its obligations under the Scheme of Arrangement and compensating affected customers.

Important Notes:

  • Check Your Eligibility: If you had a guarantor loan with Amigo Loans between 2005 and 2020, you may be eligible for compensation.
  • Seek Advice: If you're unsure about your rights or need help with the claims process, consider seeking advice from a consumer rights organization or a solicitor specializing in financial services.

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