Discretionary Commission Arrangements - Complaints and Refunds

You do not need to use a Claims Management Company. You can make the claim directly to the lender and if they reject your complaint you can take it to the Financial Ombudsman Service free of charge, but you must do this within 6 months of the lenders Final Decision Letter.

The BMW Group

The BMW Group, renowned for its innovation and quality in the automotive industry, owns several prestigious car and motorcycle brands. Each acquisition by BMW has significantly bolstered its portfolio, diversifying its offerings across various segments of the market.

Mini was acquired by BMW in 1994 from the Rover Group, a subsidiary of British Aerospace. This acquisition was part of BMW's strategy to enter the compact car market with a renowned brand. Despite initial controversies and financial challenges associated with the Rover Group, Mini has flourished under BMW's stewardship, continuing to produce vehicles in the UK and expanding its production to the Netherlands and Austria​​.

Rolls-Royce became part of the BMW Group in 1998, but the transition to BMW's ownership was complex, involving negotiations with Volkswagen AG. Volkswagen had outbid BMW for the purchase of Rolls-Royce Motors, but BMW secured the rights to the Rolls-Royce name and logo for automotive use, leading to an agreement where BMW would take over the production of Rolls-Royce cars in 2003. This arrangement allowed BMW to leverage its existing relationship with Rolls-Royce, for which it had been supplying engines and components​​.

BMW Motorrad, the motorcycle division of BMW, has been an integral part of the company since 1923. Known for its high-quality motorcycles, Motorrad represents BMW's commitment to performance and innovation on two wheels. This division has achieved significant milestones, including reaching sales of over 2 million motorcycles by 2011​​.

Apart from these brands, BMW has also recently incorporated ALPINA, a long-time partner and manufacturer of high-performance versions of BMW vehicles, into its portfolio. This acquisition further emphasizes BMW's commitment to luxury and performance​​​​.

Through these acquisitions, BMW has strategically positioned itself as a leader in the luxury, performance, and motorcycle markets, maintaining a focus on innovation, quality, and sustainability across its brand portfolio.