Discretionary Commission Arrangements - Complaints and Refunds

You do not need to use a Claims Management Company. You can make the claim directly to the lender and if they reject your complaint you can take it to the Financial Ombudsman Service free of charge, but you must do this within 6 months of the lenders Final Decision Letter.

The Brands within the Volkswagen Group

The Volkswagen Group, one of the world's largest automakers, owns a diverse portfolio of car and motorcycle brands. Each acquisition and incorporation into the VW Group has its unique history, reflecting strategic expansions and diversification into different segments of the automotive market.

Audi was integrated into the VW Group in 1965, following Volkswagen's acquisition of Auto Union, which Audi was a part of at the time. This move was initially aimed at utilizing the production capacity of the Auto Union plant but ultimately led to Audi becoming a significant player within the group, especially after the launch of the Audi 100 in 1968​​.

Porsche's integration into VW was complex, culminating in 2012 after a series of ownership battles and corporate maneuvers. This integration brought one of the most iconic sports car brands under VW's umbrella, further solidifying the group's presence in the high-performance automotive sector​​.

Lamborghini was acquired by the VW Group in 1998 through its Audi division. This acquisition was part of VW's strategy to expand its portfolio into the luxury sports car segment. Lamborghini, known for its high-performance and aesthetically striking vehicles, has maintained its unique brand identity while benefiting from VW Group's resources​​.

Bentley, another prestigious brand known for luxury cars and SUVs, was acquired by VW in 1998. VW's acquisition allowed Bentley to leverage the group's extensive resources while continuing to produce its renowned luxury vehicles​​​​.

Bugatti, renowned for its ultra-high-performance sports cars, was purchased by Volkswagen in 1998. VW's acquisition was aimed at reviving the Bugatti brand, leading to the development of iconic vehicles like the Bugatti Veyron and Chiron, showcasing unparalleled levels of performance and luxury​​.

SEAT and Škoda were acquired in 1986 and 1991, respectively, marking VW's expansion into the Spanish and Czech markets. These acquisitions have allowed VW to strengthen its presence in Europe, offering a range of vehicles from budget-friendly models to more premium options​​​​.

Other notable brands under the VW Group include Ducati, acquired by Audi (and thus VW) in 2012, adding a prestigious motorcycle brand to the group's portfolio. Scania and MAN are part of VW's commercial vehicle division, Traton SE, emphasizing the group's presence in the heavy vehicle and bus manufacturing sectors​​.

Each brand within the VW Group maintains a degree of operational autonomy, allowing them to preserve their unique brand identities and specializations. This strategic approach has enabled VW to cater to a broad spectrum of the automotive market, from economy and mainstream vehicles to luxury cars, high-performance sports cars, and commercial vehicles, solidifying its status as a global automotive powerhouse​​​​​​.