Discretionary Commission Arrangements - Complaints and Refunds

Oodle Car Finance is a UK-based company that offers car finance to consumers. The company, which was founded in 2016, has been rapidly growing in the past few years. In this deep dive, we will look at the company's financials, ownership, as well as some of the complaints that have been raised about it.

Financials

According to its financial statements for the year ended December 31, 2019, Oodle Car Finance reported a pre-tax loss of £24.5 million ($31.8 million), an improvement from the previous year's £41.6 million ($54 million) loss. Its revenue increased by 18% year-on-year to £107.4 million ($139 million), while its loan book reached £505.8 million ($653.5 million), up by 26% compared to the previous year.

The company's growth has been impressive, with its loan book increasing every year since its inception. However, its losses are still significant, and it remains to be seen when the company will turn a profit.

Ownership

Oodle Car Finance is owned by the South African company, FirstRand Limited, which acquired the company in 2018. FirstRand Limited is a financial services group that operates in Africa, Australia, and the UK. Oodle Car Finance is part of FirstRand's UK finance division, Aldermore.

Complaints

Like any company, Oodle Car Finance has received some complaints from customers. The most common complaints revolve around the company's interest rates, which some customers have described as high.

In 2019, the UK financial regulator, the Financial Conduct Authority (FCA), launched an investigation into the car finance market. The FCA's investigation found that some car finance companies, including Oodle Car Finance, were not properly assessing customers' ability to repay their loans and were overcharging them. As a result, the FCA ordered some car finance companies to refund customers and change their lending practices.

Oodle Car Finance responded to the FCA's findings by saying that it had already made significant improvements to its lending practices to ensure that its customers were not overcharged. The company also said that it was committed to treating its customers fairly.

Conclusion

Oodle Car Finance is a fast-growing company that offers car finance to consumers. Its financials show impressive growth, but it still incurs losses. The company is owned by FirstRand Limited and is part of Aldermore, FirstRand's UK finance division. While the company has received some complaints, it has responded by making improvements to its lending practices to ensure that its customers are treated fairly. Overall, Oodle Car Finance seems to be a promising company with a bright future, provided it can turn its growth into profitability.

 

 

More About Oodle Car Finance

Oodle Car Finance is a well-established car loan provider in the UK. It is a subsidiary company of the Bank of Montreal and operates under MotoNovo Finance. Oodle Car Finance started operating in the UK in 2016. The company was founded in 2016 by two entrepreneurs, Jonathan Clayton and David Chan.

What is Oodle Car Finance?

Oodle Car Finance is a car loan provider that provides loans to people who want to buy new or used cars. It is designed to make buying a car easier and faster. The company offers a variety of car loans, including secured loans, unsecured loans, personal contract purchase (PCP) loans, and hire purchase (HP) loans.

The company's primary focus is on creating customer-friendly products and services that are easy to use and quick to access. Customers can apply for a loan online through the company's website. They only need to provide basic information such as their name, contact details, and financial information.

The company's loan application process is simple and straightforward. Customers can receive a decision on their loan application within minutes of submitting their application. The company offers a range of competitive interest rates, which are based on the applicant's credit history.

How does Oodle Car Finance work?

Oodle Car Finance provides loans to people who want to buy new or used cars. The company's loans are available in a range of formats, including secured loans, unsecured loans, personal contract purchase (PCP) loans, and hire purchase (HP) loans.

Customers can apply for a loan online through the company's website. They only need to provide basic information such as their name, contact details, and financial information. The company's loan application process is simple and straightforward. Customers can receive a decision on their loan application within minutes of submitting their application.

If the loan is approved, the customer can buy a car from any dealership in the UK. The customer does not have to purchase a car from a specific dealer. Once the customer has chosen a car, they can finalize the deal and complete the purchase process.

What are the benefits of using Oodle Car Finance?

There are several benefits to using Oodle Car Finance. These include:

1. Fast and easy loan applications: Customers can apply for a loan in minutes through the company's website. The loan application process is simple and straightforward.

2. Competitive interest rates: The company offers a range of competitive interest rates, which are based on the applicant's credit history.

3. Flexible loan options: The company offers a range of loan options, including secured loans, unsecured loans, personal contract purchase (PCP) loans, and hire purchase (HP) loans.

4. No deposit required: The company does not require customers to make a deposit.

5. No fees: The company does not charge any fees for its services.

6. No restrictions on dealerships: Customers can buy a car from any dealership in the UK.

7. Customer support: The company offers customer support on all aspects of the loan process.

Conclusion

Oodle Car Finance is an excellent option for anyone who wants to buy a car in the UK. The company offers fast and easy loan applications, competitive interest rates, and flexible loan options. The company's loans are available in a range of formats, including secured loans, unsecured loans, personal contract purchase (PCP) loans, and hire purchase (HP) loans.

The company's loan application process is simple and straightforward. Customers can receive a decision on their loan application within minutes of submitting their application. The company offers a range of competitive interest rates, which are based on the applicant's credit history.

Overall, Oodle Car Finance is a customer-friendly car loan provider that offers excellent products and services.